Shipping Policy
Processing Times
Thin Energy. offers free standard shipping with 3-6 business day delivery. This includes a 1-2 business day processing time for orders. Please allow extra time if your order was placed Friday evening, during weekends or on holidays. For example, if your order was placed Friday evening, it is standard to not see any tracking updates until Monday evening.
APO/AE/AA
Standard shipping to military addresses is sent via USPS. Due to extended handling time, delivery to these addresses may take up to 21 business days.
Tracking Updates
During busier seasons, carriers may take longer than expected to update the tracking status of a package. If a package has shipped and the tracking status does not update within 3 business days, please contact Thin Energy for an additional update on your package. If a package shows tracking updates but has stalled at a processing location, please contact the carrier for additional information, as they would be able to provide the most up to date information on your package.